This is a Template I'm using when a ticket is created & assigned to
someone upon creation:
-------------------------------------------------------
RT-Attach-Message: yes
You are receiving this email because you the are owner of a new ticket.
This new ticket has been created and assigned to you:
=====================================================================
Ticket: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
Queue: {$Ticket->QueueObj->Name}
Requestors: {$Ticket->RequestorAddresses}
Owner: {$Ticket->OwnerObj->Name}
Status: {$Ticket->Status}
Subject: "{$Transaction->Subject || $Ticket->Subject || "(No subject
given)"}"
{$Transaction->Content()}
=====================================================================
-------------------------------------------------------------------
Type of Template is Perl.
If the user gets an email at all, it is nothing but one row of = signs.
Did I create the Template incorrectly? The Transaction Template works
just fine.
Stephen Cena
QVII
MIS/IT Dept
850 Hudson Ave.
Rochester, NY. 14620
585-544-0450 x300
[email protected]
"Thank you for helping us help you help us all."
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