Resolved here with postfix "workaround".
Add to main.cf header_checks = regexp:/etc/postfix/header_checks Create header_checks with /^Subject: Ticket creation failed/ REJECT De: [email protected] [mailto:[email protected]] Em nome de Cena, Stephen (ext. 300) Enviada em: terça-feira, 4 de junho de 2013 11:45 Para: [email protected] Assunto: [rt-users] Prevent email being sent when a ticket can't be created via email Is there a way to stop emails being sent when a ticket can't be created via email? We're getting ready to launch the site, and we are not permitting users to create tickets via email. they can reply/comment once a ticket is created. The problem is, if any email hits a queue address, a rejection message gets send out stating "you don't have permission to create a ticket". Stephen Cena QVII MIS/IT Dept 850 Hudson Ave. Rochester, NY. 14620 585-544-0450 x300 [email protected]<mailto:[email protected]> "Thank you for helping us help you help us all." --For email related issues, please contact [email protected]<mailto:[email protected]>
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