On 13 June 2013 11:05, Thomas Sibley <[email protected]> wrote:
> On 06/13/2013 10:52 AM, Landon wrote:
> > Thanks Ken. The document I found was
> > at http://bestpractical.com/rt/docs/4.0/RT/Search.html
>
> You don't want RT::Search for this.
>
> You want to use the RT::Tickets class using the ->FromSQL method, which
> accepts TicketSQL. There are docs and plenty of examples in the RT source.
>
>
Aah thank you! Quick example I found which helps a lot is as follows:
my $tickets = RT::Tickets->new(RT->SystemUser);
$tickets->FromSQL($tsql);
while (my $t = $tickets->Next) {
# do stuff with each ticket $t here
print $t->Subject, "\n";
}
--
Landon Stewart <[email protected]>
--
RT Training in Seattle, June 19-20: http://bestpractical.com/training
