On Tue, Jun 25, 2013 at 10:02:38AM -0400, Chad Osmond wrote: > We have a non-technical group who need to search RT for custom fields, and > putting > customfield1:55555 in the top search box is too much for them. > > We'd like to add a new element on the At A Glance page to have something > like: > > CustomField1 [...............] [Search] > > CustomField2 [...............] [Search] > > The Search buttons would direct to a search where the custom field was = > the input value. > > I'm just not sure where to start adding a new element.
You can use a shorter word than customfield1:5555 if that helps (but it may not). The simple search code in 4.0 is quite extensible. You start making a portlet for the homepage by copying something like the share/html/Elements/QuickCreate mason component to local/html/Elements/CustomSearch, hacking it to render the Custom Fields you want and then making it available to users to put on their homepages using the HomepageComponents configuration: http://bestpractical.com/rt/docs/latest/RT_Config.html#HomepageComponents -kevin
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