Hello guys! We've noticed a problem on our helpdesk recently, where e-mailed notifications of new comments are loosing letters in their subject lines!
Some examples are: [Comment] Missig Ev Rpr should be: [Comment] Missing Event Report [Comment] Vhicl Rd ha ar du PMI should be: [Comment] Vehicles Rented that are due PMI but, the outgoing e-mail event item from within the ticket shows the subject line as OK Subject: [CVS Helpdesk #745] [Comment] Vehicles Rented that are due PMI From: "James Green via RT" <> Reply-To: In-Reply-To: <[email protected]> References: <RT-Ticket-745@CVS> <515023E4.5090406@#######> Message-ID: <rt-4.0.4-2196-1364365439-755.745-8-0@CVS> Precedence: bulk X-RT-Loop-Prevention: CVS Helpdesk RT-Ticket: CVS Helpdesk #745 Managed-by: RT 4.0.4 (http://www.bestpractical.com/rt/) We're currently running RT 4.0.12. I can't work out why this would be happening at all :-( Please can someone help me out? Thanks in advance, Samuel (OrangutanClyde)
