On Wed, Jul 24, 2013 at 10:17:41AM -0400, G.Pitman wrote: > I have received complaints that several of our queues are not sending auto > replies on ticket > creation. We run a pretty vanilla install of RT 4.0.7 on Ubuntu.
Is this an upgraded RT install? > [Mon Jul 22 20:45:41 2013] [error]: Template parsing error: RT::Queue::Tag > Unimplemented in > Text::Template::GEN58. (template line 12) > > We do use the "Subject Tag" in all our queues if that is what the > "Template parsing error: > RT::Queue::Tag Unimplemented" line is complaining about. I'm guessing you upgraded from an RT running the RT::Extension::BrandedQueues extension but didn't follow these upgrade instructions. http://bestpractical.com/docs/rt/latest/UPGRADING-3.8.html#UPGRADING-FROM-3.7.81-AND-EARLIER -kevin
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