Ah! That's it. I forgot to change and test the filter ($LDAPFilter) used for 
the User import - not enough coffee this morning, I guess. The example used in 
the documentation is not applicable to Active Directory. Changing it from 
'(&(cn = users))' to  '(&(objectclass=person)(!(objectclass=computer)))' 
allowed the User import to run successfully followed by the Group Import.

Thanks all!

> -----Original Message-----
> From: [email protected] [mailto:rt-users-
> [email protected]] On Behalf Of Nathan Cutler
> Sent: Monday, August 05, 2013 10:20 AM
> To: [email protected]
> Subject: Re: [rt-users] LDAPImport succeds with user LDAP bind but fails with
> group
> 
> Hi Kevin,
> 
> > I’ve confirmed
> > that my filter works with ldapsearch.
> 
> Can you send the working ldapsearch command? Seems suspicious to me
> that the initial search for the user comes up empty.

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