On Wed, Aug 07, 2013 at 01:20:35PM +0800, Chrilly Cheng wrote: > Thanks for your reply. I've test my custom lifecycle in RT web ui, it > works fine. > For your concern, i paste my lifecycle code at below, please help to check > it, thanks a lot!
Thanks for sending along the LifeCycle config. It points out a regression introduced in 4.0.13. We've merged a fix for it and you can grab the commit from here and apply it: details https://github.com/bestpractical/rt/commit/5a5579867ae459ce3c55571450a501220ba9b3a8 You can wget https://github.com/bestpractical/rt/commit/5a5579867ae459ce3c55571450a501220ba9b3a8.patch cd /opt/rt4 patch -p1 < 5a5579867ae459ce3c55571450a501220ba9b3a8.patch when 4.0.18 ships, it'll have a fix for it. Also, you should fix the warnings that RT logs when starting up about errors in your lifecycle. [warning]: Nonexistant status closed,rejected in right transition in crmcase lifecycle [warning]: Nonexistant status inprogess in action in crmcase lifecycle -kevin
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