When requests to open tickets are sent directly to the RT queues email address a ticket is created and an Auto-Reply is received. ie.... sent to [email protected]
However, when a request to open a ticket is sent to [email protected] and that mail server forwards request to [email protected] the ticket is opened/created but no auto-reply is received. Just cannot figure this one out. Any help is greatly appreciated. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Auto-Reply-tp55038.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
