Hi there, The RT::Extension::RepliesToResolved extension looks really useful, and just what we need.
However it looks like it will only operate if the incoming message is received over via the Email interface. Our correspondence comes in via the REST interface. Is it possible to implement the same functionality via this interface? Thanks! -- Patrick J Cherry Head of quality assurance http://www.bytemark.co.uk/ Bytemark Hosting tel: +44 (0) 1904 890 890
