I know that RT will append emails to tickets when the subject line contains a ticket number this is working great. I would like to take this a step further and have RT looking in the content of the email and do the same procedure.
What do I need in a scrip to make this happen? Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 * 262-783-6261 ext. 2296 [email protected]<mailto:[email protected]> www.copesan.com<http://www.copesan.com/> "Servicing North America with Local Care"
-- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
