Is possible to steal a ticket using the API REST? I’m writing a java program for reassign ticket. I have no problem to change owner (with api rest) of tickets owned by ‘nobody’ or by me, but for tickets owned by other user different to me, i must steal it first before reassing them to other user. I’m working with RT 4.0.6 , and writing a java program on Windows 8.
I have spent a lot of time for searching a solution on the web but i haven’t found one, so i decide to write. Can you help me? Andrea
