Usually I do this by creating dedicated user for rest clients and adjusting it's rights in RT.
Milan. On 10.10.2013, at 11:54, andrea bessi <bessi.and...@hotmail.it> wrote: > Is possible to steal a ticket using the API REST? > I’m writing a java program for reassign ticket. > I have no problem to change owner (with api rest) of tickets owned by > ‘nobody’ or by me, but for tickets owned by other user different to me, i > must steal it first before reassing them to other user. > > I’m working with RT 4.0.6 , and writing a java program on Windows 8. > > > I have spent a lot of time for searching a solution on the web but i haven’t > found one, so i decide to write. Can you help me? > > Andrea >
