On Fri, Nov 01, 2013 at 03:36:00PM -0200, Christian Lyra wrote: > [14196] [Fri Nov 1 17:03:04 2013] [warning]: Use of uninitialized value > $NewSubject in scalar > chomp at /opt/rt4/sbin/../lib/RT/Interface/Email.pm line 1330. > (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1330) > [14196] [Fri Nov 1 17:03:04 2013] [error]: Couldn't parse or find sender's > address > (/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:74)
These two errors imply that the email RT receives does not have a Subject: line (the warning) or any of Reply-To:, From:, Sender: (second error) I'd be looking at what in your formail/procmail/get_*.pl scrips is munging the mail before delivery to RT. It doesn't appear to be an RT error since piping the mail directly to rt-mailgate (as your later test shows) works as expected. -kevin
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