Hi Jim, thank you for your reply. I see "steal" too, if I'm not the one who took the ticket. But now, in 4.1.2, I see "take" even if I'm already the owner of the ticket.
Bye Cris ________________________________ Da: Jim Berry <[email protected]><mailto:[email protected]> Inviato: Fri Dec 27 2013 14:17:57 GMT+0100 (CET) A: Guadagnino Cristiano <[email protected]><mailto:[email protected]>, '[email protected]<mailto:[email protected]>' <[email protected]><mailto:[email protected]> Oggetto: Re: Take in menu of an already taken ticket Cris, In the 4.0.x version, I see "Steal" as an item in the Action menu. Jim -----Original Message----- From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Guadagnino Cristiano Sent: Friday, December 27, 2013 4:24 AM To: '[email protected]<mailto:[email protected]>' Subject: [rt-users] Take in menu of an already taken ticket Hi all, we have a minor problem with our production RT 4.2.1. We see a "take" action in the "Actions" menu of already taken tickets. I never noticed something like this in previous RT releases. Is this normal? Bye Cris
