-----Messaggio originale----- Da: Cristiano Guadagnino <guadagnino.cristi...@creval.it> Inviato: Fri Jan 03 2014 10:22:21 GMT+0100 (CET) A: rt-users@lists.bestpractical.com Oggetto: Re: [rt-users] Problems in templates in Rt 4.2.1
> -----Messaggio originale----- > Da: Cristiano Guadagnino <guadagnino.cristi...@creval.it> > >> -----Messaggio originale----- >> Da: Cristiano Guadagnino <guadagnino.cristi...@creval.it> >> >>> Alex Vandiver ha scritto: >>>> On Thu, 2014-01-02 at 16:18 +0000, Guadagnino Cristiano wrote: >>>>> This message is related to my previous thread titled "HTML templates >>>>> in RT 4.2.1". >>>> This is a known bug in 4.2.1, relating to how RT attempts to generate a >>>> plain-text version of HTML templates. A fix will be in 4.2.2 which >>>> will >>>> ensure that mail is always sent out, even if it lacks a text/plain part >>>> due to failure of the HTML->text conversion. >>>> - Alex >>> Thank you very much Alex! >>> Do you know if a patch is available? >>> >> >> Never mind Alex, I just read about it in another reply. >> >> Bye >> Cris > > Hi Alex, > while trying to apply the patch in > > https://github.com/bestpractical/rt/commit/8807f0d0.patch > > I get this: > > can't find file to patch at input line 26 > > Looking at the patch file, I see it is trying to patch two files: > > /opt/rt4/lib/RT/Template.pm > /opt/rt4/t/mail/html-outgoing.t > > The second file is non-existent here. Actually, I don't have any > /opt/rt4/t directory nor any html-outgoing.t file under /opt/rt4. > > Can you help me? > > T.I.A. > Bye > Cris Alex, I figured that I needed to apply the patch to the source tree, so I did it successfully. Then I did a "make upgrade". All of this was done on a test server. After that, I compared the new tree in /opt/rt4 with a backup of the old tree. Diff says only /opt/rt4/lib/RT/Template.pm is changed. Is it safe to just copy the new Template.pm into our production server and clear the mason cache? Will it suffice to fix the bug? Thank you in advance Cris