-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 1/10/14, 12:17 PM, Abraham Liebsch wrote: > I have a scrip that, when a ticket is created by email by under > certain conditions, will delete the email sender as the requestor > and replace it with a different requestor (in order to permit > creating tickets on behalf of others). I have confirmed this scrip > works properly, and that this scrip executes prior to the default > scrip which autoreplies to ticket creators. Yet, the autoreply is > being sent to the email sender and not to the new requestor. Does > anyone have a suggestion to ensure the autoreply is sent to the > newly-set requestor and not the email sender?
Is the Autoreply scrip before or after the replace-the-requestor scrip? Best, - --Glenn -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (Darwin) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iEYEARECAAYFAlLQMNkACgkQf5MxTDXTimFVegCfUqnGPBGfytg9wTziYNGZft4o 6pYAmgKS82cMFgwjFnn46iDubwRZ7fIw =76uH -----END PGP SIGNATURE-----