On 01/23/2014 11:44 PM, Christian Loos wrote:
Am 23.01.2014 20:18, schrieb Tim Wiley:
rt-4.0.13
We have a Queue A & Queue B.
Ticket A is in Queue A, and Ticket B is in Queue B.
User A has ModifyTicket on Queue A, but not on Queue B. User A would like to
make Ticket A refer to Ticket B, but is getting a permission denied error. I
can only find documentation requiring ModifyTicket on both queues to merge
tickets, but not for other relationships. Is there a way to get this to work
without granting User A ModifyTicket on Queue B?
It's really simple. Put
Set($StrictLinkACL, 0);
in you RT_SiteConfig.pm.
The documentation is here:
http://www.bestpractical.com/docs/rt/4.2/RT_Config.html#StrictLinkACL
Thank you. I guess I also need to read all of the config options before
posting.
