Looking for support on an issue that I haven't found online through searches.
New instance of RT 4.2.2 on CentOS 6.5 with Apache 2.2.15-29 and FCGI 2.3.9-1. Everything runs fine for the most part, however, intermittently the following log entries show up and I get an internal server error. [Fri Jan 31 22:48:36 2014] [warn] [client 192.168.236.64] mod_fcgid: read data timeout in 40 seconds, referer: http://rt.example.com/Ticket/Display.html?id=2 [Fri Jan 31 22:48:36 2014] [error] [client 192.168.236.64] Premature end of script headers: rt-server.fcgi, referer: http://rt.example.com/Ticket/Display.html?id=2 FastCGI: manager (pid 8954): received signal TERM FastCGI: manager (pid 8954): sending TERM to PIDs, 8960 [Fri Jan 31 22:48:46 2014] [warn] mod_fcgid: process 8954 graceful kill fail, sending SIGKILL FastCGI: server (pid 8960): safe exit after SIGTERM I've looked around and while there are various posts regarding the premature end of script headers I have yet to find one that mentions read data timeouts or SIGKILLs. Could the server simply be running slow? Load averages are sub-1. Restarting httpd doesn't show any errors. It's a virtual machine so I suppose the underlying hardware might be causing performance issues. -Mathew "When you do things right, people won't be sure you've done anything at all." - God; Futurama "We'll get along much better once you accept that you're wrong and neither am I." - Me
