On Mon, Feb 03, 2014 at 11:22:16AM -1000, Mathew Snyder wrote: > Looking for support on an issue that I haven't found online through > searches. > New instance of RT 4.2.2 on CentOS 6.5 with Apache 2.2.15-29 and FCGI� > 2.3.9-1.�
You really need to show your RT debug logs, the logs you're showing are what apache is getting back from RT (or failing to get back from RT). Since you're running 4.2.2, go to Admin -> Tools -> System Configuration and read the Logging summary box. 40 seconds to display a ticket is much too slow and points to either a bad local modification, a misconfigured database or some other problem, but we can't comment without details. -kevin > Everything runs fine for the most part, however, intermittently the� > following log entries show up and I get an internal server error.� > > [Fri Jan 31 22:48:36 2014] [warn] [client 192.168.236.64] mod_fcgid: read� > data timeout in 40 seconds, referer:� > [1]http://rt.example.com/Ticket/Display.html?id=2� > [Fri Jan 31 22:48:36 2014] [error] [client 192.168.236.64] Premature end > of� > script headers: rt-server.fcgi, referer:� > [2]http://rt.example.com/Ticket/Display.html?id=2� > FastCGI: manager (pid 8954): received signal TERM� > FastCGI: manager (pid 8954): sending TERM to PIDs, 8960� > [Fri Jan 31 22:48:46 2014] [warn] mod_fcgid: process 8954 graceful kill� > fail, sending SIGKILL� > FastCGI: server (pid 8960): safe exit after SIGTERM� -kevin
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