On Tue, 2014-02-04 at 04:20 -0800, Alexey Bozrikov wrote: > I have made a fresh install of RT 4.2.1 yesterday and noticed, that > when I create a ticket using RT Web interface (rich text) and paste a > screenshot or any other image to the editor, this image not being > shown in either e-mail sent to requestor (tested with Outlook 2003 and > Outlok 2010), or in ticket history.
Sadly, RT does not support the inline image pasting functionality of CKEditor, since that requires running some of the server-side code of CKeditor which we do not support. Your best option is to use the "Attach:" box directly below the text entry area. - Alex
