On Wed, Feb 05, 2014 at 03:47:09PM +0200, Stefan Gofferje wrote: > I set up RT to handle emails for a new website project. All worked fine > so far. I noticed today that the timezone was still set to US/Eastern, > so I changed it to Europe/Helsinki and restarted the apache2. > Since then, the editor text input field is red when I want to reply to a
The editor text field has been red when writing a Reply (Correspondence) since 4.0.0. You don't note your version. It's more of a 'yellow' on Comments. The red is meant to indicate that you're writing a reply to the customer, not something internal. You may have had a local modification that was cleared out in the restart, it has nothing to do with the timezone. > message and templates seem to not be used. The templates are still there > - I can access them from the menu. > I tried changing the timezone back with no success. I don't understand your Template problem with the description here. -kevin
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