Hello, I need to obtain the first and last name that would be part of the requestor's email address. For example, requestor email address comes in as:
From: "Smith, Joe" <[email protected]<mailto:[email protected]>> In this example I want parse out the "Joe" and "Smith" keywords and assign them to 2 variables which I will use for comparison later. I am writing a RT Scrip. Is this possible to do ? Thanks, Mike
