> I'm not sure why you think that an RT with only ticket / queue data is > useful. You lose all the requestors and owners and ccs/adminccs > associated with tickets, which would tend to make the history kind of > useless.
Sorry, I guess I'm not being clear. That's exactly what I'm talking about: I want to copy over requestors, owners, CCs and so on, but not privileged access or group information. > --no-users will only export users that it encounters while crawling > other objects, rather than defaulting to serializing all privileged > users and then serializing unprivileged users as needed. That was the answer I was looking for, and I think it would be helpful to add it to the documentation. > You don't specify an RT version. 4.2.2 and 4.2.3 both contain fixes > for memory usage. 4.2.2 -- Tim Gustafson [email protected] 831-459-5354 Baskin Engineering, Room 313A -- RT Training London, March 19-20 and Dallas May 20-21 http://bestpractical.com/training
