Hi For the logged the ticket we have to login into the RT system. I read one feature of RT that if anybody send a mail to RT it will automatically logged the ticket in the RT system.
I would like to know how it possbile and Please guide for that solution. -- View this message in context: http://requesttracker.8502.n7.nabble.com/ticket-logged-in-via-e-mail-tp56771.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training London, March 19-20 and Dallas May 20-21 http://bestpractical.com/training
