Hi, I was reading other posts about how to link asset to tickets that already exists. I understand that you have to go to the link tab (or use @AssetQueue), and write for example asset:3, to make a link to asset 3. I have two question about that: 1. How can I know the asset id?, because in the search form doesn't appear the id asset. (I know that you can see in the url address, but I can't explain that to users) 2. Is it possible to search by description (in link tab) like to link tickets?
I'm using RT 4.2.3 Asset 1.0 rc2 Thank you very much. Gustavo
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