On Fri, Mar 21, 2014 at 01:15:01PM +0100, Klavs Klavsen wrote: > I'm trying to install RT::Extension::QuickUpdate on RT 4.0.4. > > I've got another plugin installed RT::Authen::ExternalAuth - which works > fine. > > I've added RT::Extension::QuickUpdate to @plugins - and it is listed > under tools configuration..
Show how you've added it to @Plugins (not @plugins) and the plugin list from your config. > It does not create any folder under > /var/cache/request-tracker4/mason_data/obj/1972688873/ - where my other > plugin has a folder.. > > I have removed mason_data and let RT request it upon restart - just to > be sure it was cleared. Ensure that your /opt/rt4/share/html/Ticket/Elements/ShowSummary file contains a RightColumnTop callback (or any local override of that file). It's possible you have a local customization blocking it. -kevin
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