Hi, Is it possible change the mime type of ticket attachment files to appropriate type?
Our clients send in ticket MS Words file in attachment, but RT set mime type to "application/octet-stream" and browser can only save file to the disk and cn't open now. May i change mime type or may be i can study RT can set correct type? -- Best regards, Arkady Glazov http://globster.ru
-- RT Training - Dallas May 20-21 http://bestpractical.com/training
