On Mon, Apr 07, 2014 at 12:41:01PM +0200, Philippe Dhont wrote: > Is it possible to change the text from the e-mails ? > Now when a new ticket is created, a mail is sent to the requestor but it is > in English and I need it to be in another language (Dutch). > If so, where can I change it ? > The dashboard is already dutch but the e-mails are not.
RT doesn't auto-translate the emails, they're available for you to customize in Admin -> Global -> Templates. You want the Autoreply template from your description. -kevin
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