-----Oorspronkelijk bericht-----
Van: Kevin Falcone [mailto:[email protected]]
Verzonden: donderdag 24 april 2014 18:39
Aan: [email protected]
Onderwerp: Re: [rt-users] Clickable custom field in User Summary display page
On Thu, Apr 24, 2014 at 08:24:48AM +0000, Lieven Bridts wrote:
> I like the new RT 4.2.3 and its new features. Great work.
>
> At the moment we are extending our RT with custom fields, which seems to
> work well.
>
> Using clickable links in e.g. the Asset Display-page works as expected.
>
> And adding custom fields to the User Summary (display) page is fairly
> simple using
> Set(%UserSummaryExtraInfo)
>
> But the shown (CF.)fields are not clickable although they're configured as
> such.
>
> So, as I see it, at the moment there's no place where I can use a
> clickable "User-Customfield"
>
> Did I overlook something?
I think you need to tell us more about what you've done to make a clickable CF
(Link values to on the CF admin page?) and what you're putting in your
UserSummaryExtraInfo.
-kevin
Well...
I made a "Global Custom Field for all users" and gave it the name 'Functie'
(Sorry, for the Dutch words now and then)
Type: Enter one value
Applies to : Users
Validation : <none>
Link values to: http://<ourserver>/gebrbeh/showfie.php?fie=__CustomField__
Include page : <none>
Active
Group rights :
Privileged : view custom fields (SeeCustomField) ; Add, modify and delete
custom field values for objects (ModifyCustomField)
In RT_SiteConfig.pm:
Set(%CustomFieldGroupings,
'RT::Ticket' => {
'Basics' => ['Domein', 'Aard'],
},
'RT::Asset' => {
'Details' => ['Type'],
},
'RT::User' => {
'Details' => ['CF.Functie'],
}
);
Set(@UserSummaryPortlets, (qw/ExtraInfo CreateTicket ActiveTickets
InactiveTickets UserAssets/));
Set($UserSummaryExtraInfo, "RealName, EmailAddress, Name, Organization,
WorkPhone, MobilePhone, 'CF.Functie'");
On the "basics" page of the user I can see the custom field 'Functie' as
expected and I can enter a value, e.g. "Manager"
On the "User Summary" page of the user, I can see the custom field as well, I
can read the value ("Manager"), but in the "User Information"-box nothing is
clickable. (It would be nice if the email address would be a clickable address
too)
Can I give you some more information to help me out here?
Best Regards,
Lieven
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