Anyone a suggestion? Is a clickable CF in 'User Summary Display' possible? Anyone succeeded? If not, than I don't have to search for possible errors or misconfigurations anymore.
Thanks a lot. Lieven Bridts -----Oorspronkelijk bericht----- Van: Kevin Falcone [mailto:[email protected]] Verzonden: donderdag 24 april 2014 18:39 Aan: [email protected] Onderwerp: Re: [rt-users] Clickable custom field in User Summary display page On Thu, Apr 24, 2014 at 08:24:48AM +0000, Lieven Bridts wrote: > I like the new RT 4.2.3 and its new features. Great work. > > At the moment we are extending our RT with custom fields, which seems to > work well. > > Using clickable links in e.g. the Asset Display-page works as expected. > > And adding custom fields to the User Summary (display) page is fairly > simple using > Set(%UserSummaryExtraInfo) > > But the shown (CF.)fields are not clickable although they're configured as > such. > > So, as I see it, at the moment there's no place where I can use a > clickable "User-Customfield" > > Did I overlook something? I think you need to tell us more about what you've done to make a clickable CF (Link values to on the CF admin page?) and what you're putting in your UserSummaryExtraInfo. -kevin Well... I made a "Global Custom Field for all users" and gave it the name 'Functie' (Sorry, for the Dutch words now and then) Type: Enter one value Applies to : Users Validation : <none> Link values to: http://<ourserver>/gebrbeh/showfie.php?fie=__CustomField__ Include page : <none> Active Group rights : Privileged : view custom fields (SeeCustomField) ; Add, modify and delete custom field values for objects (ModifyCustomField) In RT_SiteConfig.pm: Set(%CustomFieldGroupings, 'RT::Ticket' => { 'Basics' => ['Domein', 'Aard'], }, 'RT::Asset' => { 'Details' => ['Type'], }, 'RT::User' => { 'Details' => ['CF.Functie'], } ); Set(@UserSummaryPortlets, (qw/ExtraInfo CreateTicket ActiveTickets InactiveTickets UserAssets/)); Set($UserSummaryExtraInfo, "RealName, EmailAddress, Name, Organization, WorkPhone, MobilePhone, 'CF.Functie'"); On the "basics" page of the user I can see the custom field 'Functie' as expected and I can enter a value, e.g. "Manager" On the "User Summary" page of the user, I can see the custom field as well, I can read the value ("Manager"), but in the "User Information"-box nothing is clickable. (It would be nice if the email address would be a clickable address too) Can I give you some more information to help me out here? Best Regards, Lieven -- RT Training - Dallas May 20-21 http://bestpractical.com/training
