On Wed, 30 Apr 2014 13:56:46 -0400 Kevin Falcone <[email protected]> wrote:
> On Tue, Apr 29, 2014 at 06:32:41PM +0200, Web wrote: > > The *only* problem I have now, is that no e-mail goes out from the > > RT server. Nada. > > > > I can create tickets by sending e-mails to the RT server, I can > > browse the ticket through the web interface, I can reply, comment, > > do whatever on tickets, but no e-mail are sent. > > > > I've attached a debug file of a ticket reply action. All I see is > > "No recipients found for deferred delivery on transaction". > > > So I guess that my problem lies around this message, but I have no > > clue where to search next in order to solve this ... > > > All this message means is that there were no users who had to be > marked to send mail later. It is not your problem. > > > Any hint would be appreciated :) > > If RT appears to be generating email (and it certainly does appear to > be generating email) I would be reading mail logs. > > You can use the Message-ID fields in the logs to match up with your > mail logs. Hello, well the problem was that I had nothing in my mail logs. I was using msmtp as a mta, with the msmtp-wrapper configuration from the Wiki (http://requesttracker.wikia.com/wiki/Msmtp). But for an unknown reason, since the upgrade of RT and some other parts of the system (but not msmtp), the ¨communication¨ between RT and the MTA wasn´t working anymore. So eventually I installed nullmailer, and it works perfectly now. Thank you for your answer anyway. > > -kevin > Nicolas -- RT Training - Dallas May 20-21 http://bestpractical.com/training
