On Mon, May 19, 2014 at 02:41:19PM +0200, Olivier Lumineau wrote: > Hi, > we are using RT 3.8.7, and to filter spam more efficiently, I wanted > to know if there was an easy way in RT to limit ticket recipients > (to + cc + bcc) . > > I don't want more than 10 or 15 recipients by ticket, to prevent > that a spam withs hundreds mail addresses pollute our RT. >
I suppose it's for incoming mails, right? If so, best place is in the MTA/MDA imho. If you wan't to limit this when people enter adresses in RT web interface, then you have to use a callback like the one use in the extension RT::Extension::MandatoryRequestor. -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76 mailto:elac...@easter-eggs.com - http://www.easter-eggs.com -- RT Training - Dallas May 20-21 http://bestpractical.com/training