Hello, This is my first question, and I don't have a lot of experience with RT.
My RT is 4.2.5 What do I need to achieve: I have some Custom Fields for my Incidents queue Classification Current Effect Projected Effect Criticality Incident Rating I need Incident Rating to be read-only and I need it to auto-populate its value depending on values of the other custom fields. I've found this article: http://requesttracker.8502.n7.nabble.com/Howto-Pseudo-read-only-custom-fields-td45103.html But I it was written for an older version of RT and I can't figure out how to apply it to my RT, also it would solve only part of the problem Thanks in advance -- View this message in context: http://requesttracker.8502.n7.nabble.com/Read-only-cusom-field-refresh-tp57778.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
