Hi All, I was wondering if there is a way to approve a ticket via email. There will be people working out of the office that wont have access to the internal site to approve the tickets manually.
Can this be done? I am using RT 4.0.4. Thanks -- View this message in context: http://requesttracker.8502.n7.nabble.com/Approving-a-Ticket-via-Email-tp57779.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
