When a ticket is emailed in I want the requestors location to be auto populated into my custom field "location".
My user profile automatically detects their location in their user profile -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-can-you-use-requestor-info-in-custom-field-tp57959.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
