If a ticket has never been told, then logically it can't have been told within the past 48 hours.
The following search should do what you want: (Told = 0 OR Told > '48 hours ago') On 24 July 2014 05:31, Jeff Blaine <[email protected]> wrote: > Shouldn't "Told > '48 hours ago'" return the tickets that have NEVER > even been "Told"? > > It doesn't as far as I can see. > > I'm failing to find a way to search for tickets that have never been told. > > RT 4.2.3. > > Thoughts? > > -- > Jeff Blaine > kickflop.net > PGP/GnuPG Key ID: 0x0C8EDD02 > -- > RT Training - Boston, September 9-10 > http://bestpractical.com/training >
-- RT Training - Boston, September 9-10 http://bestpractical.com/training
