Nevermind. I missed the *make upgrade* step before the *make upgrade-database*.
I am, however, having another issue. After the upgrades successfully completed I went to restart my web server and got the following: root@help:/tmp/rt-4.2.6# /etc/init.d/apache2 restart Syntax error on line 44 of /etc/apache2/sites-enabled/000-default: Can't locate Symbol/Global/Name.pm in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl . /etc/apache2) at /opt/rt4/sbin/../lib/RT/Config.pm line 56.\nBEGIN failed--compilation aborted at /opt/rt4/sbin/../lib/RT/Config.pm line 56.\nCompilation failed in require at /opt/rt4/sbin/../lib/RT.pm line 157.\n Action 'configtest' failed. The Apache error log may have more information. ...fail! Any ideas on this? Max -- Max McGrath Network Administrator Carthage College 262-552-5512 [email protected] On Thu, Jul 24, 2014 at 9:55 AM, Max McGrath <[email protected]> wrote: > Hello all - > > I am currently attempting to upgrade from 4.0.19 to 4.2.6 and am seeing > the following: > > Processing 4.1.0 > [17123] [Thu Jul 24 14:52:41 2014] [warning]: The default stylesheet > (aileron) does not exist in this instance of RT. Defaulting to rudder. > (/tmp/rt-4.2.6/sbin/../lib/RT/Config.pm:237) > [17123] [Thu Jul 24 14:52:41 2014] [warning]: Configuration option > AutoCreate is deprecated, and will be removed in RT 4.4. You should use > UserAutocreateDefaultsOnLogin instead. (/tmp/rt-4.2.6/sbin/../lib/RT.pm:956) > [17123] [Thu Jul 24 14:52:41 2014] [critical]: Can't use an undefined > value as a HASH reference at /tmp/rt-4.2.6/sbin/../lib/RT/Crypt.pm line > 239. (/tmp/rt-4.2.6/sbin/../lib/RT.pm:394) > Can't use an undefined value as a HASH reference at > /tmp/rt-4.2.6/sbin/../lib/RT/Crypt.pm line 239. > make: *** [upgrade-database] Error 255 > > Any ideas that can get me over this hump? > > Thanks! > > Max > -- > Max McGrath > Network Administrator > Carthage College > 262-552-5512 > [email protected] >
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