On Thu, Jul 24, 2014 at 10:41:01AM -0500, Max McGrath wrote: > Thanks for the response. I wouldn't know how to do either of those things! > So > no, I haven't. :) > > According to CPAN it is installed: Symbol::Global::Name is up to date (0.05) > > I guess I should figure out how to recompile mod_perl. Is that fairly simple?
If you've not installed a custom perl, there's no reason to recompile mod_perl, which is decidedly non-trivial and often provided by your OS so compiling your own would be a nightmare. If you're *certain* that the perl you used to build and install RT is the same perl provided by mod_perl, go ensure that permissions are correct for the web user to see Symbol::Global::Name. You may also consider using one of the fastcgi deployment options. We've found them to be significantly less awful than mod_perl in most production environments. -kevin
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