I have per-transaction custom fields that the users can update when they
comment (or reply)
I need to roll those up to the Ticket as they are added, so I wrote a scrip
But I can't seem to get it to work... It's always one comment behind...
Then I found this line in the RT wiki
Quote: Note that Per-Transaction custom fields values are not
available to ScripActions. (RT sets these after the Scrip has been executed.)
from: http://requesttracker.wikia.com/wiki/ScripAction
Damn, that means my displayed roll-up in the Ticket will forever be
inaccurate...
Are there any suggested work-arounds?
thanks
al;
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