Hi Kevin,

Your reply never made it to my inbox? Anyway, thanks for the reply. It is 
appreciated.

Jeff Fioravanti
Desktop Support Analyst
[email protected]
P 781-756-8247 (direct) | Fax 781-246-5609

   516 Edgewater Dr., Wakefield, MA 01880 ▪ www.primax.us


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-----Original Message-----
From: rt-users [mailto:[email protected]] On Behalf Of 
Kevin Falcone
Sent: Wednesday, August 06, 2014 12:46 PM
To: [email protected]
Subject: Re: [rt-users] User cannot enter text in the reply or comment area

On Wed, Aug 06, 2014 at 07:11:53AM -0700, jfioravanti wrote:
> Got it resolved myself. RT 4.08 will not function properly with IE 10, 
> so we rolled him back to IE 9 and he was again able to add comments or 
> reply to tickets.

Glad that this was the correct answer (as I guessed when replying to the 
original question on 8/1).

http://lists.bestpractical.com/pipermail/rt-users/2014-August/084180.html

-kevin

-- 
RT Training - Boston, September 9-10
http://bestpractical.com/training

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