On Fri, Aug 22, 2014 at 05:49:29AM -0700, andriusk wrote: > Hello, > > I'm trying to figure out, how can I catch all the changes made to ticket > fields in one scrip. > It would be like OnUpdateTicket script, which will gather all the changes > made, and sync them with DB outside trought REST. > > Is there any solution, or maybe code example doing all of that in RT itself > (github)? > > I do not want a scrip to send every changed field in separate requests. Is > it possible? >
You need to use TransactionBatch mode and have your scrip run after any other change inducing scrips. Regards, Ken -- RT Training - Boston, September 9-10 http://bestpractical.com/training
