On Thu, Aug 21, 2014 at 11:27:15AM -0700, opolke wrote: > Hello, > > we have scrips per queue like <<onCorrespondence > NotifyClient > > withTemplate XY*>> to set up a signature per queue > > Is there any way to stop this and set up a signature per queue for replies > by an agent in RT?
Either have two scrips, On Correspond and On Correspond by staff, you
can base Staff on the code in RTIR that checks for membership in a
group.
Alternately, check for Privileged or Group Membership in your template
Untested - if ($Transaction->CreatorObj->Privileged) { $OUT .= "your
sig "}
-kevin
pgppPzyHA8Nng.pgp
Description: PGP signature
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