Hi everyone, We have a customer who owns multiples companies. We want him to be able to see their tickets in a specific queue (technical support) ; without being CC on every ticket (he doesn't want to receive mails, just be able to see tickets). We don't want to create another queue just for this customer.
I thought of a scrip with condition "requestor is member of this group" but I don't know which right should I grant. Yellow Adrien [Description : cid:[email protected]] www.yellownetwork.fr<http://www.yellownetwork.fr/> Adrien Tacquard [email protected]<mailto:[email protected]> 66 rue du Maréchal Ney - 85000 La Roche sur Yon Tél. 02 51 44 81 51 Mobile 06 47 33 73 84
-- RT Training - Boston, September 9-10 http://bestpractical.com/training
