Hi everyone, I would like to knwon where (I'm not very good in scrip) I can find a example of a scrip to allow me to automatically set a ticket queue according to the value of a custom field.
The purpose is to allow the requestor to create a ticket with some customs fields and to put this ticket in a specific queue depending of the value of one custom field Thanks Regards. JAS -- Albert SHIH DIO bâtiment 15 Observatoire de Paris 5 Place Jules Janssen 92195 Meudon Cedex France Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71 xmpp: [email protected] Heure local/Local time: jeu 25 sep 2014 17:46:27 CEST -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
