Hello everyone, i have a working RT 4.2.7 with the latest Asset extension. My question is regarding the UI. So far the user with the SelfInterface can search the Assets menu and find his own asset and then create a linked ticket to it.
My question is, is there a way to add the user's assets in the new ticket creation option so a user can simply check which asset is related to his issue? Seems to me like a more intuitive approach -- View this message in context: http://requesttracker.8502.n7.nabble.com/Asset-extension-and-SelfInterface-tp58609.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
