If i change --action RT::Action::SendMail to --action RT::Action::RecordComment then the template gets ignored and a scrip gets called that uses its own template and then i get mail.
However i don't want to record a comment, i just want mail to get sent, otherwise the tickets will get swamped with comments. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Send-email-reminder-fails-with-undefined-value-tp58805p58807.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
