Hi all, I am trying to move an existing RT database (3.8.11) to a new server running 4.0.4. I have succesfully done a dump and scp and imported the database on the new server. When I log in to RT via the browser I can see the database but when I try to take a ticket I get the following error- Could not change owner: Couldn't add member to group
Which I am assuming means that the database is actually not connected or something else needs to happen in the back end for it to work. I am using Ubuntu server 12.04.5 LTS on a vm machine. I do have a snapshot of the new server prior to importing the old database if other steps are required first prior to importing. I would be most grateful for any input. Having searched around on the internet I did try rt-setup-database --schema and upgrade with no result. Thank you Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-move-an-existing-database-to-a-new-server-tp58875.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training