I asked the developer of RTx::Timeline, but he says he's not using RT
anymore.
I would be very keen to get Timeline up to date as we found it excellent
with RT3, though i fear my ability to contribute might not be that
great. I was planning to take a look at it to see how out of my depth it
was
w.
On 23/10/14 16:41, Emmanuel Lacour wrote:
On Thu, Oct 23, 2014 at 03:04:29PM +0200, markus.wildb...@eu.magna.com wrote:
Hi there!
Has anybody done a graphical representation (line graph) of open tickets
over time? Our management forced me to create such a representation.
I'm looking for a tool doing this graphing, having an x-axis as timeline
and a graph for "Created", "Resolved" and "Open Tickets" per day (per
queue, per user?!)
Before I start to code these things I wanted to ask you, if there are
maybe some snippets of code which I could use.
Has anybody done such things before?
I know two extensions:
- RT::Extension::JSGantt: not really fit your needs but may be a base
for coding
- RTx::Timeline looks close to your needs, but pretty
outdated/unmaintained
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