Are you running postfix in a chroot? If so perhaps the chroot needs to be updated. -- Later, Darin
On Fri, Nov 7, 2014 at 1:48 PM, <[email protected]> wrote: > Hello All, > > I'm having a weird problem where RT can't send out going emails. I'm using > Postfix and running sendmail command from the shell works fine, just > whenever a new ticket gets created or a comment was added, RT is not able to > send outgoing emails. > > On the web interface, it says: > The RT System itself - Sending the previous mail has failed. Please contact > your admin, they can find more details in the logs. > > In syslogs, the following error is thrown: > Nov 7 09:04:30 *** postfix/sendmail[30696]: fatal: file > /etc/postfix/main.cf: parameter setgid_group: unknown group name: postdrop > > At first I thought a misconfigured postfix is causing the problem, but again > I can run sendmail command from the shell and it sends out email with no > problem. > > I do have the postdrop group in my /etc/group file. > > What's weird is there is no "setgid_group" in file /etc/postfix/main.cf. > > Below is output of postconf -n: > > alias_database = hash:/etc/aliases > alias_maps = hash:/etc/aliases > append_dot_mydomain = no > biff = no > config_directory = /etc/postfix > inet_interfaces = all > inet_protocols = ipv4 > mailbox_size_limit = 0 > mydestination = [domain], [domain], localhost > myhostname = [domain] > mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 > myorigin = /etc/mailname > readme_directory = no > recipient_delimiter = + > relayhost = [some ip] > smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache > smtpd_banner = $myhostname ESMTP I.T., have you tried turning it off and on > again? > smtpd_client_restrictions = reject_rbl_client bl.spamcop.net, > reject_unauth_pipelining, permit > smtpd_data_restrictions = reject_unauth_pipelining, permit > smtpd_helo_required = yes > smtpd_helo_restrictions = reject_invalid_helo_hostname, > reject_non_fqdn_helo_hostname, reject_unauth_pipelining, permit > smtpd_recipient_restrictions = reject_non_fqdn_recipient, > reject_unknown_recipient_domain, reject_unauth_destination, > reject_unauth_pipelining, permit_auth_destination, permit_mynetworks > smtpd_timeout = 30s > smtpd_tls_cert_file = /etc/ssl/certs/ssl-cert-snakeoil.pem > smtpd_tls_key_file = /etc/ssl/private/ssl-cert-snakeoil.key > smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache > smtpd_use_tls = yes > > > I'm running RT 4.2.8 on a Debian Wheezy box with MySQL server. Anyone has > any insight to my problem? Any suggestions is greatly appreciated! > > Livy
